Returns & Exchanges
At Thompsons Coins, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund once the items are inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
