Frequently Asked Questions

Everything you need to know about shopping with Thompsons Coins.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.

Do you offer returns or exchanges?

Yes, we offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products ethically sourced?

At Thompsons Coins, we are committed to sustainability. All our garments are produced in certified facilities that adhere to fair labor practices and utilize eco-friendly materials whenever possible.

How do I determine the correct size for me?

We provide a detailed size guide on each product page. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.